Purchase Plugins

Use the order form below to get started with your order for the plugins available for Help Desk Pilot.

Plugin

LDAP [Add $49.95]
Helpdesk Pilot supports Active Directory / LDAP authentication.

Knowledgebase [Add $69.95]
A solution for customers to easily search through articles in order to find answers to their own questions.

SLA Management (Ticket Escalation) [Add $69.95]
Helpdesk Pilot SLA Plugin keeps track of tickets that remain un-responded.

Branding Free[Add $99.95]
If you would like to wholly customize the software and remove the copyright notice.

Smart Rules[Add $69.95]
Define rules to identify a set of new tickets and perform automated actions

Customer Groups[Add $99.95]
Group your customers by their company and allow them to share their issues

Additional Staff Licenses

Additional Staff members

Support and Upgrades

You can continue to receive email support and upgrades by extending the support and upgrade contract.You can enjoy another year of priority support and upgrade for a nominal fee of $49.95 for Standard, $59.95 for Professional and $69.95 for Corporate edition.Should you have any questions please feel free to ask us.

Help Desk Software

Purchase Plugins

Plugin

Additional Staff Licenses

Support and Upgrades