We are announcing the retirement of the Helpdesk Pilot on-premise Helpdesk. Support and update would be discontinued as of June 30, 2019. Existing customers can migrate to our cloud edition - HappyFox.com.
Create a new ticket to contact Helpdesk Pilot Support or log in to your account to keep track of existing support tickets.
Please include as much detail as possible about the issue you're facing. We also encourage you to include screen shots of the issue, where applicable, for a visual reference.
For details on your Purchase History or support/upgrade contract renewals, please contact the Billing Team directly by submitting a new ticket.