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Buzz: Helpdesk Pilot 4.0.0 now available Get Upgrade What's new


Consumer Goods


Customer Satisfaction is the key for success in traditional, online retail and consumer goods business. Ability to answer all pre-sales question in the best time possible and providing a solid after sales service is critical. Managing an effective customer relationship with customer history and order history can help retailers improve sales prospect.

Helpdesk Pilot maintains an inbuilt database of issues raised by them from time to time

Helpdesk Pilot is a easy to use helpdesk software that will enhance Government organizations to:

  • Maintain and track supplier or partner details
  • Allow for close coordination and communication between departments
  • Attend to all request or issues without any delay
  • Increase the employee performance in line with attaining Government objectives
  • Allocate the tasks in a way to enable each employee take the right decision at the right time
  • Bring about flexibility in handling diverse issues through knowledge sharing