Help Desk Software
Free Helpdesk
Knowledge Base
FAQ
Support
Contact Us
Buzz: Helpdesk Pilot 4.1.0 now available Get Upgrade What's new
Customer Testimonials
Our Customers love Helpdesk Pilot for it's ease of use and clutter free approach to customer service & help desk management. We have set our development road map based on what customers want. So, if a feature is useless to most it is not part of Helpdesk Pilot too. Enough said, see for yourself what our customers think.
First off, let me say that HelpdeskPilot is a great product. And it's easy to setup as well. I had it up and running within 5 minutes or so. I am really impressed with all the features, and yet its still easy to use. Really love it.
Kaspar van Dalfsen, Van Dalfsen Media
"The helpdesk system has already proven it's worth, saving us many hours of administration work and improving efficiency and customer satisfaction across our organisation. Their support is fast and thorough and always accurate."
Andy Orton, Director,DotPerformance, UK
"We have been using Help Desk Pilot since version 1.0 and have been impressed with the simplicity of installation. The product has been improved consistently and features were added. We never had a fall-out and the support reponse has always been excellent. We highly recommend the product."
Dick Schiferli, CEO, Pamela Systems
"Help Desk has become an invaluable part of our day to day operations. It has really streamlined the customer support process with our clients. We find that we are able to provide better customer service and turn requests around quicker just with the time saved by tracking requests more efficiently. The software has more than paid for itself."
John Tegen, President, Onsite Connex, USA
"Incredibly clean interface. Compared with most other helpdesk interfaces, it's by far the easiest to understand and the message preview feature is neat."
Henry Weber, Practice Spot Pvt Ltd
"We have just purchased and launched your online support ticketing system. I think it is a brilliant helpdesk software second to none, even after having tried pretty much all the available ticketing systems out there."
Haree Patel, M.D. Ice Media(London)Ltd