Purchase Helpdesk Pilot - Most Affordable PHP based Help Desk System

Product Edition

Standard Version [$299.95]
Departments: 3, Staff - 5, Domain License - Single, Tickets - unlimited.

Professional Version [$399.95]
Departments: 5, Staff - 10, Domain License - Single, Tickets - unlimited.

Corporate Version [$499.95]
Departments: unlimited, Staff - 20, Domain License - Multiple*, Tickets - unlimited.

Plugin

LDAP [Add $49.95]
Helpdesk Pilot supports Active Directory / LDAP authentication.

Knowledgebase [Add $69.95]
A solution for customers to easily search through articles in order to find answers to their own questions.

SLA Management (Ticket Escalation) [Add $69.95]
Helpdesk Pilot SLA Plugin keeps track of tickets that remain un-responded.

Branding Free[Add $99.95]
If you would like to wholly customize the software and remove the copyright notice

Smart Rules[Add $69.95]
Define rules to identify a set of new tickets and perform automated actions

Customer Groups[Add $99.95]
Group your customers by their company and allow them to share their issues

Priority Support & Free Upgrades

6 months support & free upgrades[free]

1 year support & free upgrades[Add $24.95]

Additional Staff Licenses

Additional Staff members

By purchasing this software, you agree to adhere to the license agreement.

Support and Upgrades

You can continue to receive email support and upgrades by extending the support and upgrade contract.You can enjoy another year of priority support and upgrade for a nominal fee of $49.95 for standard, $59.95 for professional and $69.95 for corporate edition.Should you have any questions please feel free to ask us.

Help Desk Software

Purchase Helpdesk Pilot & Plugins

Product Edition

Plugin

Priority Support & Free Upgrades

Additional Staff Licenses

Support and Upgrades