Help Desk Software
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Helpdesk Pilot 4.3.0 now available
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Purchase Helpdesk Pilot & Plugins
Use the order form below to begin your order for commercial license of Helpdesk Pilot. 100% secure online order processing. You can using your Credit Card, Paypal, Bank Transfer or Purchase Order.
Product Edition
Standard Version
[$299.95]
Departments: 3, Staff - 5, Domain License - Single, Tickets - unlimited.
Professional Version
[$399.95]
Departments: 5, Staff - 10, Domain License - Single, Tickets - unlimited.
Corporate Version
[$499.95]
Departments: unlimited, Staff - 20, Domain License - Multiple*, Tickets - unlimited.
Plugin
LDAP
[Add $49.95]
Helpdesk Pilot supports Active Directory / LDAP authentication.
Knowledgebase
[Add $69.95]
A solution for customers to easily search through articles in order to find answers to their own questions.
SLA Management
(Ticket Escalation) [Add $69.95]
Helpdesk Pilot SLA Plugin keeps track of tickets that remain un-responded.
Branding Free
[Add $99.95]
If you would like to wholly customize the software and remove the copyright notice
Smart Rules
[Add $69.95]
Define rules to identify a set of new tickets and perform automated actions
Customer Groups
[Add $99.95]
Group your customers by their company and allow them to share their issues
Priority Support & Free Upgrades
6 months support & free upgrades[free]
1 year support & free upgrades[Add $24.95]
Additional Staff Licenses
None
5 ($119)
10 ($199)
20 ($299)
50 ($599)
Additional Staff members
By purchasing this software, you agree to adhere to the
license agreement
.
Support and Upgrades
You can continue to receive email support and upgrades by extending the support and upgrade contract.You can enjoy another year of priority support and upgrade for a nominal fee of $49.95 for standard, $59.95 for professional and $69.95 for corporate edition.Should you have any questions please feel free to ask us.