Web Based Help Desk Software

Use the order form to below to begin your order for commercial license of Help Desk Pilot.

Product Edition

Standard Version [$299.95] Departments: 3, Staff - 5, Domain License - Single, Tickets - unlimited. Professional Version [$399.95] Departments: 5, Staff - 10, Domain License - Single, Tickets - unlimited. Corporate Version [$499.95] Departments: unlimited, Staff - 20, Domain License - Multiple*, Tickets - unlimited.

Plugins

LDAP [Add $29.95] Knowledgebase [Add $49.95] SLA Management (Ticket Escalation) [Add $69.95]

Branding Free

none Branding Free [Add $69.95]

Priority Support & Free Upgrades

6 months support & free upgrades [free] 1 year support & free upgrades [Add $24.95]

Additional Staff Licenses

None 5 ($119) 10 ($199) 20 ($299) 50 ($599) Additional Staff members

***Multi-domain license lets you manage emails from more than one domain name.
For example: support@company.com, info@division-company.com, support@product-website.com

You can continue to receive priority email support and upgrades by extending the support and upgrade contract. You can enjoy another year of priority support and upgrade for a nominal fee of $49.95 for Standard, $59.95 for professional and $69.95 for corporate edition. Should you have any questions please feel free to ask us.

Upgrading from free version is a breeze. You don't need to go re-installing and setting up the scripts again. You don't loose any of your data either. All you have to do is acquire a commercial license.

Your needs have changed since you last purchased Helpdesk Pilot? Upgrade anytime to higher edition by just paying the price difference + $29.95 upgrade processing fees.