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Purchase Helpdesk Pilot & Plugins

Use the form below to begin the Priority Support renewal for your commercial license of Helpdesk Pilot.

Product Edition

Standard Edition 1 Year Extended Support & Upgrades [$49.95]
Extension for 1 year, get priority support, all upgrades.
Professional Edition 1 Year Extended Support & Upgrades [$69.95]
Extension for 1 year, get priority support, all upgrades.
Corporate Edition 1 Year Extended Support & Upgrades [$149.95]
Extension for 1 year, get priority support, all upgrades.
Enterprise Edition 1 Year Extended Support & Upgrades [$299.95]
Extension for 1 year, get priority support, all upgrades.

Would you like to place an order for plugins?

LDAP [Add $99.95]
Helpdesk Pilot supports Active Directory / LDAP authentication.
Knowledgebase [Add $149.95]
A solution for customers to easily search through articles and find answers to their questions.
SLA Management (Ticket Escalation) [Add $99.95]
Helpdesk Pilot SLA Plugin keeps track of tickets that remain un-responded.
Branding Free[Add $149.95]
If you would like to wholly customize the software and remove the copyright notice
Smart Rules[Add $99.95]
Define rules to identify a set of new tickets and perform automated actions
Customer Groups[Add $99.95]
Group your customers by their company and allow them to share their issues


Support and Upgrades

You can continue to receive email support and upgrades by extending the support and upgrade contract. You can enjoy another year of priority support and upgrade for a nominal fee of $49.95/year for Standard, $69.95/year for Professional, $149.95/year for Corporate edition and $299.95/year for Enterprise edition.Should you have any questions please feel free to ask us.