Select an edition that your organization requires:

*Multiple domain feature on Corporate Edition lets you manage emails, configured as individual departments, from more than one domain name. For example: support@company.com, info@division-company.com, support@product-website.com.

Support and Upgrades

You can continue to receive priority email support and upgrades by extending the support and upgrade contract. You can enjoy another year of priority support and upgrade for a nominal fee of $49.95 for Standard, $59.95 for Professional and $69.95 for Corporate edition. Should you have any questions please feel free to ask us.

Hosting Option

If you'd prefer us to host Helpdesk Pilot for you, sign up for the annual hosting option on the Buy Now page. Your installation is hosted on the Rackspace cloud with the choice of your subdomain (example: support.yourdomain.com or helpdesk.yourdomain.com). Kindly get in touch with us to give us this information and we will let you know how you should proceed later.

Add-On Staff License

You can purchase add-on staff licenses for $24/staff or less. Contact Us to order add-on staff license.

Edition Upgrade

Your needs have changed since you last purchased Helpdesk Pilot? Upgrade anytime to a higher edition by just paying the price difference + $29.95 upgrade processing fees.

End User License Agreement (EULA)

By purchasing Helpdesk Pilot software, you agree to adhere to the license agreement as stated in our EULA document.