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Customer Groups

Group your customers for collaboration at their end too.
The administrator can now group the customers into various groups. Useful for the customers, as a group to see each others ticket and increase efficiency.

Customer Groups Plugin is priced at $99.95 and requires Helpdesk Pilot 4.2.0 installed.

How does the plugin work

We recommend you to review the knowledge base articles for further details.

Order Plugins for your existing installation of HelpDesk Pilot


LDAP Plugin [$49.95]
Knowledge Base Plugin [$69.95]
SLA Plugin [$69.95]
Branding Free Plugin [$99.95]
Smart Rules [$69.95]
Customer Groups [$99.95]