Allow your customers to contact you by sending an email to your dedicated mailbox, say firstname.lastname@example.org. Helpdesk Pilot transforms each and every incoming customer support email into a unique, identifiable ticket. Link your generic mailboxes into categories, allowing tickets to be worked on by relevant staff members. With helpdesk pilot's powerful two-way email integration, you can provide your staff members the ease and flexibility of responding to tickets via email, even from their mobile devices.
Efficient support service management with Helpdesk Pilot.