Track more information with custom fields

Customized forms for your end users

custom fields
Create custom fields for tickets

Helpdesk Pilot's custom fields allow you to collect specific information from your users, by customizing your submission form. Maintain a set of fields, specific for each ticket, for internal reference. You can also add multiple levels of dependent custom fields, or control the order in which you want your contacts to fill in the custom fields.

Customize Priority

Customizable end user forms with Helpdesk Pilot