Helpdesk Pilot Blog

Finnish Language Support Now Available

vikram — Thu, 04 Mar 2010 11:29:48 +0000

We’re pleased to announce that Finnish language support has just been added to Helpdesk Pilot.

With this recent addition, the multi-lingual Helpdesk Pilot is now available in a total of 15 languages:

English
German
Spanish
French
Dutch
Russian
Danish
Arabic
Brazilian Portugese
Portugese
Polish
Norwegian
Swedish
Italian
Finnish

If you’re interested in Helpdesk Pilot, but your native language is not yet supported, please get in touch with us at support@helpdeskpilot.com.

Your one stop source for all things Helpdesk Pilot

vikram — Thu, 04 Mar 2010 11:10:36 +0000

The Helpdesk Pilot Blog is being officially restarted.

Bookmark this page and follow us on Twitter to keep yourself informed of:

Latest Development News
Minor/Major Product Upgrades
Key features explained in more detail
Tips to increase efficiency when using Helpdesk Pilot
Client Testimonials on how Helpdesk Pilot has benefited them
All the latest in the world of Customer Support & Help desk Management
and more…

There’s a lot of activity within the Helpdesk Pilot Team and we feel its only right that you’re able to share in on the action. So be sure to keep the Helpdesk Pilot Blog as regular weekly reading material!

Win iPod Shuffle + Save 30% on Helpdesk Pilot

admin — Wed, 02 Dec 2009 13:58:11 +0000

For a limited time we are giving away 30% discount on Helpdesk Pilot Commercial Edition

. With your purchase you automatically enter a draw and stand to win an exclusive edition iPod Shuffle.

Offer closes on 04 Dec 2009. Use Coupon Code: DEC4-SHUFFLE while ordering. Click here to place your order.

The Winner would be declared on our blog by 15 Dec 2009. All purchases made between 2-4 of Dec 2009 (any customer) would be eligible for the iPod contest. The iPod will be delivered within 30 days of announcement.

download Usual Suspects, The

Your Favorite Help desk Application turns 4

admin — Wed, 21 Oct 2009 14:33:10 +0000

We had launched the first stable version of Helpdesk Pilot 1.0.2 back in October 2005. Today, Helpdesk Pilot turns 4.

We would like to thank all our customers, critics, competitors (oh yes!) for having helped us churn Helpdesk Pilot into a really mature, robust help desk application, issue tracking, trouble ticketing and customer support software.

It’s time for some quick surveys, contests and sneak peek download What We Do Is Secret The Book of Eli hd into the next version of Helpdesk Pilot. Stay tuned. Follow Helpdesk Pilot

on twitter.robert downey sherlock holmes

Follow Helpdesk Pilot on Twitter

admin — Wed, 11 Mar 2009 11:21:04 +0000

Click here Follow us on Twitter

Helpdesk Pilot on Twitter jude law dr watson will make it easier for you to receive Helpdesk Pilot news, updates, trips & tricks and more inside scoop from the team. We will also be posting links to interesting articles about Customer Service, Helpdesk Managment & everything related.

Click here Follow us on Twitterwashington eli movie

Helpdesk Pilot Wins WN Readers Choice Award

admin — Wed, 28 Jan 2009 14:21:28 +0000

Leading Windows Networking (WN) resource site, WindowsNetworking.com, announced today that Help Desk Pilot was selected the winner in the Help Desk Solution download movie category of the WindowsNetworking.com Readers’ Choice Awards.

The credit goes to our customers who have consistently helped us grow the product and the development team who have worked very hard to make Helpdesk Pilot the #1 help desk application in the market.robert downey sherlock holmes

Smart Rules & Customer Groups

admin — Thu, 15 Jan 2009 08:06:03 +0000

Helpdesk Pilot gets 2 new plugins. Smart Rules & Customer Groups

The Book of Eli full movie . Both these plugins where based on needs of some companies.

Smart Rules downey holmes

provides more intelligent automatic processing of tickets. While customer groups makes it possible for a group of customer share their tickets. Ideal for corporate clients where support requests from multiple people from the same company.

We would update these plugins based on more feedback we receive from you. We hope you find the plugins extremely useful.

Helpdesk Pilot 4.2.0 released!

admin — Fri, 09 Jan 2009 10:37:17 +0000

We are glad to announce the release of Helpdesk Pilot 4.2.0 download daybreakers and invite you to upgrade your helpdesk installation.

This release contains few new features, several minor bug fixes and improved support for new plugins.

Upgrade is FREE for all customer with valid support & upgrades contract.

Click here to view change log and to upgrade Click here to get 4.2.0.

Helpdesk Pilot 4.1.0 released, upgrade today!

admin — Tue, 25 Nov 2008 13:17:47 +0000

We had been distributing the 4.1.0 version of Helpdesk Pilot to few our customers in last few days. It is now available to everyone. To get the latest version please raise a request from the priority support portal

Rolling out Helpdesk Pilot 4.1.0

admin — Wed, 19 Nov 2008 09:41:05 +0000

It’s been 3 months since we released Helpdesk Pilot 4.0.0. We have released a few builds during this period with minor fixes and enhancements. Helpdesk Pilot 4.1.0 is finally taking shape. This new version has very important security fixes and supports two new plugins. Smart Rules & Customer Groups. Few more rounds of testing before roll out the new version. Stay tuned.