March 4th, 2010 No Comments »
The Helpdesk Pilot Blog is being officially restarted.
Bookmark this page and follow us on Twitter to keep yourself informed of:
- Latest Development News
- Minor/Major Product Upgrades
- Key features explained in more detail
- Tips to increase efficiency when using Helpdesk Pilot
- Client Testimonials on how Helpdesk Pilot has benefited them
- All the latest in the world of Customer Support & Help desk Management
- and more…
There’s a lot of activity within the Helpdesk Pilot Team and we feel its only right that you’re able to share in on the action. So be sure to keep the Helpdesk Pilot Blog as regular weekly reading material!
October 21st, 2009 No Comments »
We had launched the first stable version of Helpdesk Pilot 1.0.2 back in October 2005. Today, Helpdesk Pilot turns 4.
We would like to thank all our customers, critics, competitors (oh yes!) for having helped us churn Helpdesk Pilot into a really mature, robust help desk application, issue tracking, trouble ticketing and customer support software.
It’s time for some quick surveys, contests and sneak peek download What We Do Is Secret The Book of Eli hd into the next version of Helpdesk Pilot. Stay tuned. Follow Helpdesk Pilot
on twitter.robert downey sherlock holmes
March 11th, 2009 No Comments »
Click here Follow us on Twitter
Helpdesk Pilot on Twitter jude law dr watson will make it easier for you to receive Helpdesk Pilot news, updates, trips & tricks and more inside scoop from the team. We will also be posting links to interesting articles about Customer Service, Helpdesk Managment & everything related.
Click here Follow us on Twitterwashington eli movie
October 2nd, 2008 No Comments »
Is Helpdesk Pilot an Open Source Help Desk Software?
Many of our customers want to know if Helpdesk Pilot application code is Encrypted. The answer is NO. The php source code is open but not licensed under the open source license. While you are free to modify the look & feel of the application you are not permitted to modify PHP source.
PHP Source code modification is not advisable for two main reasons:
- With every upgrade you are most likely to loose your changes
- More importantly, we cannot support daybreakers download modified source code
Helpdesk Pilot is largely deployable as the source code is not encrypted and works with most of the shared hosting providers. Make sure you stay upgraded to the latest version.
August 9th, 2008 No Comments »
Along with the release of Helpdesk Pilot 4, we have revamped our website. It include detailed help desk feature info, customer spotlight, What’s new section and a dedicated page for existing customers to view their order history and claim upgrade.
Do email us your feedback!
November 28th, 2007 2 Comments »
With PHP 5.2.4 just been out since a few weeks now, we don’t recommend upgrading or installing it. Please use 5.2.3 or lower versions of PHP to run any version of Helpdesk Pilot. We will soon post an update when Helpdesk Pilot is compatible with 5.2.4 or above.
April 12th, 2007 No Comments »
Thanks to you – our 6,000+ users and ever growing customer base. We are glad to announce our new official development blog that will keep you updated about Help Desk Pilot development, Tips & Tricks, User Contests, Beta releases and some insight about the team behind Help desk pilot.
Stay tuned for all the excitement. Be sure to subscribe to our RSS feed to be updated whenever we have a new blog entry.
