Helpdesk Pilot website updated

August 9th, 2008 No Comments »

Along with the release of Helpdesk Pilot 4, we have revamped our website. It include detailed help desk feature info, customer spotlight, What’s new section and a dedicated page for existing customers to view their order history and claim upgrade.

Do email us your feedback!

Helpdesk Pilot 4.0.0 released

August 8th, 2008 No Comments »

Thanks to all our customers, beta testers and well wishers.

We roll-out Hepdesk Pilot 4.0.0 today! It is a much awaited release with lots of new features and bug fixes.

Quick Highlight

  • Speed, It’s much much faster!
  • Extensible Reporting with Export
  • Better HTML mail format support
  • RSS Feeds for tickets
  • Google Apps Support (gmail pop & SMTP)
  • Compatible with PHP 5.2.5 and 5.2.6
  • More Info: Complete Feature List, Bug Fixes and Change Log: